Based on customers feedback, we improved the ServiceNow integration for approval purposes and added the following new functionality:
Users can now choose which ServiceNow fields can be used for approval. This provides a more custom and advanced way to set up the approval process if managed through ServiceNow
Honoring deployment windows- Harness approval process will respect ServiceNow deployment window and, upon approval, will proceed with deployment only within the allowed deployment timeframe.
For more information, read our documentation